“One App to rule them all, One App to find them…”

So, yeah, that sounds like a good title to this post.  I was thinking, I should reboot the UBNT Security Gateway. I wonder if the iOS app can do that?  And, guess what, yes—it can.  I went to the app, saw my online Cloud Keys…

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I selected the site with the Device I wanted to restart, selected the Device(the screen shot of the devices was taken after I restarted it–that’s why it shows disconnected). You scroll down to the bottom, you’ll see an Actions section and you select “Restart”. Simple.

During the restart time, you’ll see the following:

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The restart didn’t take long and everything showed green in the app within a minute or so. I haven’t played too much with the app, other than just viewing some basic info. I think Scott McDermott did a full install, update and configure using only the App.  And, from what I see and hear regarding the App, it looks to be a really solid way of managing your UBNT devices.

Game over man, game over!

So I’m at work, doing that work stuff and I get a message:

“I haven’t been able to join games…”

That’s the abridged version of what I actually got, basically the Xbox One’s in the office had been showing a Moderate NAT setting.  And, yes, we have a couple of Xbox One’s in our office, so what, don’t you? And this Moderate NAT setting was causing some game party and chat issues. Hmm.

Now, here’s my journey of enabling UPnP support on the UBNT USG-Pro4 and my thoughts behind this. I thought I would need to create the dreaded config.gateway.json file. Not a big fan of this. As the current syntax can cause some issues if you do not get it perfect. Yes, this is a little down part on the UBNT’s side. However, I think they know about this issue and are working hard to make this easier and better for people to configure. So here’s what I had to do and how I did it.

Now I found there is another file, one called config.properties and in this file you have some settings that are set for enabled or disabled. And, this file is much easier to create and modify. Cool.

So I used WinSCP to connect to the Cloud Key, logged in with the username/password you created when you setup the Cloud Key. And then browsed to the location of my “Site“.

Finding the Site consists of two parts, finding the “base” location of where files are stored, this is different depending on what Operating System the Controller is running on. Then finding the site. Once you have the location, just create a text file called: config.properties and add the following line: config.igd.enabled=true

Save and Done.

OK, now you need to Provision the USG. This part was a little confusing as I was looking for a “re-provision” button to click. I didn’t see one. So I created a port forward on the USG, which appeared to provision the USG again, i.e. update with new settings. Hmm. For some reason that appeared to not work? Or I just didn’t wait long enough for settings to be effected. So I just told the USG to reboot.  And, that worked.

So my thoughts on this process are, it was simple–yes. It could be better–very better! Why are these settings not in the Controller GUI? I understand for the settings that have a little more than Enabled or Disabled option to not be shown(for now). But, for settings that are a yes or no, those should all be listed. So this wasn’t a complete game over, but I had to reload my weapon.

You have the Key and the Cloud!

One of things that I was really curious about and really like about UBNT, is the Cloud Key.

So I asked around to a couple of folks that have UBNT, they mostly have Access Points, and asked how they are managed. I got two different responses:

  1. I only have two APs, so I run the “Controller” on my laptop.
  2. I run the “Controller” in Docker on my Synology.

Options. You have options! Now, this is cool. The Controller software is what you’ll need to manage, configure and update the UniFi line of products(and I hear it works for some of their other stuff too). Now this Controller piece can be installed on Mac, Windows and Debian/Ubuntu Linux.  And all of those options can be virtualize with whatever flavor of hypervisor you like. Nice.

BUT, with Cloud Key, you just plug the little PoE unit in, wait a few seconds for it to boot and you’re pretty much done, well maybe not just yet. I’ll explain…

It does have a mini-USB port for external power(for use with non-PoE switches) and has a micro-SD slot. I’m a huge fan of anything PoE, lights, temperature sensors, you name it, so this thing hit the spot!

Setup is pretty quick and easy, here’s what I did, USGPro4 connected to the Switch and the Cloud Key is connected to the Switch. I had powered on the USG and Switch prior to connecting the Cloud Key. I had the USGPro4 powered on for 10+ minutes prior to connecting the WAN link–for some reason, on the WAN side, it didn’t pull DHCP until I rebooted. Odd? There was a firmware update for the USG–maybe that resolve the issue, not sure? I need to check that again.

So on to the setup. I use Chrome and UBNT has a plugin for seeing devices and “Adopting” them. Just visit unifi.ubnt.com create your account and login. You’ll then be prompted to install the Plugin and that part done. Simple. Easy. Refreshing.

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You’ll then see the Cloud Key, select the “Adopt” option. (yes, I know these images are blurry and hard to read–I took pictures of the screen I was using for the setup)

Oh wait, an update is available, yeah do it!

And, it reboots…

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Once this process is done and everything is updated you’ll notice a few changes on the Cloud Key. First, the white light should now be Blue, and that’s what you want, it means Adoption is correctly done and everything is working well.

And, this part is almost done. Login in via unifi.ubnt.com, you’ll see the Cloud Key listed, you’ll click on it and see the following:

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Make sure “Launch using Cloud” is selected, you have two other options and one is using your own domain. That part seems interesting, maybe a “custom branding” option is down the road, you know, for your own color scheme on the interface along with a custom logo??

And, we are done, that was simple, the Controller software is on the Cloud Key. Even though it’s local, on your network, everything can be accessed remotely. Nice.

Now, the only thing I’d like to know is—can multiple Keys be used to form a High Availability setup?

Wait, what if I don’t want to run the Cloud Key or have the Controller running someplace? Then you need Unifi Elite. This is a hosted Controller along with phone support and extended device warranties.

A new lighthouse, shows the way.

Spent a little more time on Twitter digging through weeks of past tweets and came across this:

Which sounds awesome, because the LED not aligning on the USG or Switch(whichever way you look at it) was bugging me. Yeah, I know, tiny little details. But c’mon this is odd looking.

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Which brings me to my next odd encounter. The Port Forwarding and Firewall settings. This is where it was little confusing, I kept looking under the Firewall page for Port Forwarding settings. Nope. They’re actually(for now?) under the Device settings, you select the device, which brings up Details about that device. Then you select Configuration and there it is, Port Forwarding.

Once you create a Port Forward, they do show under the “Settings -> Routing & Firewall” settings. But, you can not make changes to that Port Forward setting, you need go back to the Device page, select the device…you get the idea.

So after a little more reading, I ran into another odd thing, the “config.gateway.json” file. Not sure how odd this is to people who’ve been using that customized method. However, I came across this:

This may take some patience because if you get the formatting wrong you’ll trigger a boot loop on the USG.”

Wow… uhm .. so I have the option, to lets say brick my USG, interesting! This leads me into another thing I saw(I’m still trying to find where I read it) but if I remember correctly. UBNT knows this is an issue, so they hired Chris Buechler of pfSense to make this better. I think someone else made a comment to Chris about this and his response was(something along this line) “Yeah, I’m here to make that better”.  So this could be why the “Routing & Firewall” options have the label Beta next to it.

The adventure road, has a little gravel…

So far here’s what I don’t like about UBNT and the little things that bug me.  First lets show a little love to the USG PRO-4. Much smaller than I thought, BUT the power cable. Using that damn, what I call mouse ears power cable. I’m not sure what the technical reason behind this is, however, how many people have that type of cable laying around Maybe that could be changed? Not a show stopper. (The USG does come with the cable needed).

Now about this Cloud Key cable, odd, but kinda cool looking. I dug around on Twitter and Instagram looking for what other people did. And, they just plugged it in and left the Key hanging off a switch port. Hmm. I’m not a big fan of that. The cable is thick and can stay in a bent shape. Which would keep it a little out of way. I ended up using a two foot Belkin CAT-6 and placed it on top the Switch. Maybe they could have an accessory that would mount into a 1U space that would hold the Cloud Key. Otherwise, some double-sided velcro is in the device’s future.

Now for this part, I’m sure nobody cares, however, that was the first thing I noticed when I placed the units on top of each other. Where the device name and square logo light is at. I think that should all be in the exact same spot so when the products are stacked up, it looks nicer. As for the LED color looking like a different shade of blue, I’m pretty sure it was just the angle of the picture. I don’t remember those being different blue shades.  I did like how the LED is white until the device is “Adopted“, then it becomes blue.

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Our walls need APs, right?

So I wanted to do a quick little physical comparison between two wall-plate style Access Points. I think this market is pretty open, maybe not so much for greenfield projects, but this fits in a nice place for the brownfield folks.  Lots and lots of hotels need wireless access. And I think cost is a huge factor. If you have people paying $50 to $600 a night for a room you want excellent wireless connectivity. That might be hard for the hotels/motels that have been around for 30+ years. Hence why I think wall-plate APs are a very good fit. And, it goes well with “don’t put the APs in the hallways” chant.

So I have an AP from two different folks, one from UBNT: AC IN-WALL and the Cisco Meraki MR30H. (I think the MR30H sounds like MR38, should be renamed to MRH30)

Now this is just a physical comparison, nothing about performance, setup etc… or any other metrics have been done yet. I just wanted to show what they look like and because I think these units fit two different needs, and I’ll explain that thought a little down the road.

Alright, picture time. (UBNT is the smaller of the two)

They are roughly about the same size, however the MR30H is much heavier. If you tossed it in your backpack–you’d know.

For thickness they are roughly the same. One thing that is interesting about the UBNT is how it mounts. The AP is actually inside a plastic mounting “case”. You can see the little plastic push part at the top that you press to remove the top half cover. The back half is then mounted to your wall or junction box, or whatever. The AP has a couple screws to secure it to the back cover, then the front cover snaps on. It’s actually pretty difficult to pop off, a few times I thought it was going to break by the amount of force I was using on it. I would say it’s pretty secure–but if you are determined to get into it, well whatever, you’ll get into it.

The MR30H has a metal bracket that is mounted, then the AP connects to that, you have to use a special tool to release a little bracket, then the AP tilts off the bracket. I think this is a little harder to remove, because you need a specialized tool.  But you’ll need a screwdriver to remove the UBNT unit from the back cover too.  So bottom line is—for maintenance, a tool is needed. Not really a big deal.

And here is the UBNT unit…

And as for what comes in the box, MR30H has more, typical foam/sponge(Meraki does this with other products) that holds all the little screws etc, normal docs and mounting plate.

The UBNT is very minimal also, tiny little bag of a few screws and a little folded install, setup guide.

I mentioned early, I think these fit two different areas. On one hand, you could install a couple UBNT vs. one MR30H. What does that mean? Well, it’s the price. List price on UBNT is just under 100 US Dollars and the other is around 400.  Now, the MR30H does have four network ports. Personally I can’t remember the last time in five years I plugged into a hotel network port. But then again, my hotel stays have been in large metro areas. Good thing they do have networks ports though, as I always see some type of IP phone in the hotel room. Lets say one CAT cable is ran, you then have an AP and IP telephony. Cool.

Also, one requires a “cloud license” and the other a “controller” of some type.  If you’re reading this blog, then you know how one operates. But, the other can do local, cloud, or a hybrid controller. I think UBNT is fitting the perfect need of the smaller hotel/motel. As you know you need wireless access, but how? And, budget is a huge deal. Maybe you only have 75 or less rooms? If your facility is older, you probably have cinder block walls which equals nice attenuation. So you do one AP per room, drop the power or do whatever(but seriously though, do a predictive model–if you can).

So basically this is it, you just became a little more familiar on some wall-plate Access Points.

And Now for Something Completely Different…

You have to love a little Monty Python in this adventure.  And, that new adventure is Ubiquiti Networks.

We’ll call them UBNT for short(typing the full name is a pain–no offense), because this will be the first post of many. So far I have taken about 100 pictures. You know, to get all the little details that might be missed until you actually have it in your hands. I know other people will be focusing on how this gear will stack up, i.e. Lee Badman aka @Wirednot will be doing a more high-end approach, well because, frankly, he sees networks that handle 10’s of thousands of people. I think last he said his daily network usage is around 50K in devices. Yeah, nice!  And, mine well maybe 75/monthly. Sad Panda.

However, I do have access to multiple 1Gbps up/down WAN links. Which makes this a little more fun. And, an easier network to tear apart and put some of our devices behind.

So the meat of this will be focusing on the Cloud portion, i.e. Cloud Key, and the Security Gateway. So the USG should handle around 900(and some change)Mbps w/ DPI on.  Good thing for us we have access to Google Fiber.  So stick around the next few days, we both could learn something.

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